Set the tone for a lifetime of stress-free grooms.

We strongly recommend your puppy’s first grooming experience happens between 10–14 weeks of age, ideally about one week after their second round of vaccinations. This is especially important for long-haired and double-coated breeds — starting early helps prevent matting, discomfort, and grooming anxiety down the road.

This gentle, introductory session focuses on building trust and positive associations with the grooming process.

We use a hypoallergenic, tear-free puppy shampoo that's safe for sensitive skin. Clippers are not used during this first visit — instead, we introduce your pup to our grooming tools slowly and calmly, ensuring a safe and comfortable experience.

What’s included:

  • Bath & gentle dry

  • Brush-out

  • Nail trim

  • Face trim

  • Tons of positive reinforcement & treats (with your approval!)

This groom sets the foundation for future appointments, so your pup learns that grooming can be a good thing.

HOW PRICING WORKS:

Starting price: +$90

When you book an appointment, you’ll receive a quote based on the grooming service you request. However, the final price will be confirmed by the groomer at the time of your appointment.

Why? Because every dog is different, and so is every groom.

FACTORS THAT MAY AFFECT FINAL PRICING INCLUDE:

  • Size of the dog

  • Coat condition (e.g matting, undercoat, etc.)

  • Behaviour during grooming (nervous or reactive dogs may require more time and care)

These things can change from visit to visit, so we assess each dog individually to make sure we’re giving them the time and care they need while being fair in pricing.

Travel surcharge may apply for bookings more than 10 km from base. See FAQ for details.

🐾 PUPPY GROOM 🐾

FEATURES

  • Our wash & dry is all about giving your dog a fresh, clean coat — without the stress of a noisy salon. We use high-quality, dog-safe shampoos and conditioners tailored to your pup’s coat type and skin needs. Every bath is done by hand, with care and patience, to ensure your dog is comfortable from start to finish.

    What’s Included:

    • Warm Water Rinse – Helps loosen dirt, debris, and loose hair

    • Shampoo & Conditioner – Gentle formulas suited to your dog’s coat and skin

    • Thorough Towel Dry – Soft and slow for comfort

    • Fluff-Dry with High-Velocity Dryer – Speeds up drying, helps remove excess undercoat, and leaves the coat full and fluffy

    • Ear Protection & Comfort Breaks as Needed – We work at your dog’s pace

    We create a calm environment so even nervous pups can relax. Your dog is never rushed, and we never use cage dryers — just one-on-one care in a space they already trust: your home.

  • Regular nail trims aren’t just about aesthetics — they’re essential for your dog’s health and comfort. Overgrown nails can cause pain, posture problems, and even joint issues over time.

    Our Nail Clipping service is done with careful, gentle handling to keep your pup relaxed throughout. We use professional tools and take our time, especially with nervous or wiggly dogs.

    What’s Included:

    • Safe, stress-free trimming using sharp, clean clippers

    • Attention to the quick to avoid discomfort or bleeding

    • Paw check to spot any irritation, cracking, or hidden debris

    • Optional buffing or grinding (if your dog allows) to smooth rough edges

    You’ll love the silence — and your floors will too.
    No more click-clack on the hardwood.

  • Healthy ears are a key part of a happy pup. Our ear cleaning service helps prevent buildup, irritation, and potential infections — especially in breeds prone to ear issues.

    What’s Included:

    • Gentle Wipe-Down – Using dog-safe ear cleanser to remove wax, dirt, and debris

    • Visual Inspection – We check for redness, odour, or signs of infection

    • No Invasive Tools – We only clean what’s safely visible and avoid going deep into the ear canal

    Ear cleaning is included in every groom, we keep it quick, calm, and comfortable.

  • Regular brushing isn’t just about looking good — it keeps your dog’s coat healthy, comfortable, and mat-free. We take our time to gently work through tangles and loose hair, using the right tools for your dog’s coat type.

    What’s Included:

    • Thorough coat brushing to remove loose fur, dander, and light tangles

    • Helps prevent matting and keeps skin healthy by promoting circulation

    • Coat assessment – We check for matting, hot spots, or any skin concerns

    • Tailored tools – Slicker brushes, combs, or deshedding tools depending on coat type

    Whether your pup is fluffy, wiry, or double-coated, brushing is a key part of their grooming routine — and we make it as relaxing as possible.