We ask that you please reschedule or cancel at least 2 days (48 hours) before your appointment.

As a small business, last-minute cancellations and no-shows have a real impact on our schedule and other clients. To help us stay on track and respect everyone’s time (including yours), please review the following:

Late Cancellations (Less than 48 hours)
Your $50 non-refundable deposit will be charged.

Appointment Cancelled at the Door / No One Home
A $70 fee will be charged:

• $50 deposit

• $20 travel inconvenience fee
  Please ensure someone is home and ready at the scheduled time.

Grace Period
We allow a 10-minute grace period. After 15 minutes with no response, the appointment will be marked as a no-show and the $70 fee will apply.

Life Happens
We understand things come up. If there’s an emergency or exceptional situation, please reach out. We always do our best to be compassionate when it’s truly needed.

🐾 Thank you for supporting a small, local business. 🐾
We truly value every client (and every pup!) we get to work with.

Your understanding helps keep things running smoothly for everyone.